Thank you for participating in the USPS Household Diary Study !
 Your participation will help provide the Postal Service with important information about the types and volumes of mail households send and receive to/from each other or businesses. This information is very helpful in USPS’ planning and market research activities.
This study is purely a research effort and any information you provide will be held strictly confidential. For more information about the study, visit the Survey Website: USPS Diary Study. You can also call the Survey Hotline at 1-888-441-8777
Hours: 11am - 9 pm Central Time.
For this study, you will use diaries to answer questions about the mail your household receives and sends for a week. Please note, the study captures information about household mail, so don’t include any mail you receive at your place of business, or mail you receive at your home address that’s for a home-based business. Also, please do not include any mail that you receive at a post office box.
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Once you mail back your household’s completed diaries, we’ll send you a gift as a thank you. Before we send you the diaries, please complete the following survey.
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You can begin the survey by entering your individual PIN number in the field below. You can find your PIN number in the survey letter or postcard you received from the United States Postal Service. Thanks in advance for your time and participation! NOTE:Please ensure the Head of Household is answering the following questions in the survey, or a Household member who has knowledge of the mail flow within the household.
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If you need your PIN number or you have problems with your PIN number, please email hotline-usps@nustats.com or call the survey hotline at 1-888-441-8777 Hours: 11am - 9 pm Central Time. |
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